IT Support Jobs in Amazon

About Amazon:

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Key Job Details:

  • Country/Region: INDIA
  • State: Karnataka
  • City: Bengaluru
  • Category: Operations, IT, & Support Engineering
  • Required Education: Bachelor’s degree
  • Employment Type: Full-Time
  • Contract Type: Regular
  • Company: Amazon Inc.
  • Job Description:

    We are Amazon; we pioneer. Since opening in 1995, we’ve been pushing the boundaries of possible further and further. We’re looking for people who strive to “Work Hard. Have Fun. Make History”. Amazon seeks bright, adaptable, and hardworking applicants to work at our Corporate Offices, in India. IT Support Associate II work with Amazon teams to manage the IT equipment and inventory count they need. We treat Amazon employees as our customers and provide timely, accurate, professional support. A successful IT Support Associate II excels in a fast-paced, team environment and possesses excellent communication skills.

    Key Job Responsibilities:

  • Responsible for checking IT/AV assets’ physical condition to prepare the list of end-of-life assets.
  • Responsible to scan all the IT assets monthly wise.
  • Responsible for IT equipment data wiping following security guidelines weekly basis.
  • Responsible to segregate the End-of-life assets physically in store.
  • Responsible to audit the End-of-life assets monthly and account all the assets in the asset management tool.
  • Responsible to clear the storage space occupied by damaged/EOL assets monthly or quarterly.
  • Responsible to collect the required documents from the tool or vendor for e-waste disposal.
  • Responsible to get the required approval from stakeholders before the material clearance.
  • Responsible to coordinate with vendors to get the required documents before and post e-waste disposal.
  • Responsible for vendor coordination physically on site for material pickup following building protocol.
  • Responsible to support the end user machines’ windows technical issues when and where required.
  • Basic Qualifications:

  • Bachelor’s degree or Diploma in any discipline.
  • Total 2+ years of experience in asset management and Logistics domain.
  • Experience in a logistics environment, and e-commerce business as IT Logistics Engineer.
  • Should have experience in understanding IT equipment, peripherals and IT Warehouse.
  • Should have experience in the e-waste process.
  • Should have experience in the Compliance process.
  • Should have experience in disposing of assets following Safety guidelines.
  • Should know GST and e-way bills.
  • Good MS Office skills (Word, Excel, Outlook).
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